PRIVACY POLICY

It is important to Algoa Bay Council for the Aged, acronym ABCA, to respect your privacy regarding any information collected whilst we operate and interact with you on our website www.abca.co.za. We value your trust. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you choose to provide to our organization online.

ABCA is committed to safeguarding your privacy. This policy explains our online information practices and the choices you can make about the way the information you provide us is collected and used. For easy and direct access, we provide a link to this Privacy Policy from our websites home page and all other pages of our site. We will not sell, share, or rent this information to others other than under the same circumstances that we use and discloses personally-identifying information, as described below.

Visitors to www.abca.co.za are required to provide their name and a valid email address to participate in activities on the website, including when making a donation, purchasing golf packages, making a monthly or any other pledge or purchasing tickets to events or participating in competitions etc. ABCA collects this data to provide appropriate acknowledgement and documentation to the donor and for the purpose of providing the donor who qualifies with a valid tax-deductible receipt. If, however, visitors wish to remain anonymous (opt out) they may do so. Your privacy is important, and if you request to remain anonymous, your information will not be shared.

Algoa Bay Council for the Aged periodically uses regular mail to contact participants. However, our primary method of communication is via email, social media and website announcements.

WEBSITE VISITORS

As with other non-profit websites, Algoa Bay Council for the Aged collects personal information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request so that we can identify said information to ascertain how visitors use the site. From time to time, Algoa Bay Council for the Aged may release personal information in the aggregate, for example via a report on trends in the usage of its website.

Algoa Bay Council for the Aged also collects potentially personally-identifying information like Internet Protocol (IP) addresses but does not use or disclose such information to identify its visitors, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

ABCA uses your information to communicate with you. To understand your needs and in so doing provide you with better service. We may use your information to complete a transaction, to update you on projects or to personalize our Web site for you. We also afford you the opportunity to remove your name from our mailing lists, if you desire to do so. Please review the corresponding section of this privacy policy below. In addition we will not send you email that you have not agreed to receive although we may periodically send you email announcing news an event or information regarding our services.

LINKS TO OUTSIDE SITES

ABCA’s website includes links, some temporary and some permanent, to other Web sites maintained by other organizations or individuals. We are not responsible for the privacy and security practices of any other Web site or the nature of the content contained therein.

ONLINE DONATIONS

ABCA collects the following information through our secure online financial-transaction pages: name, address, e-mail address, phone number, and credit card information. This personally identifiable information is used to acknowledge receipt of your donation for tax purposes and to include you on ABCA’s mailing list if you choose to join it. We care about the security of your transactions and apply industry-standard practices and technologies to safeguard your credit card information.

When you send a donation in honour or in memory of someone and request that an acknowledgement be sent to another individual or a family, we will use the name and address of that individual or family for acknowledgement purposes only.

SECURITY

We use high-grade encryption and the secure https protocol to communicate with your browser software, which guards against interception of the credit card information you give us. We also employ several different security techniques to protect your personally identifiable information from unauthorized access by users inside and outside the organization. Computer systems are maintained in accordance with industry standards to secure information. You should be aware, however, that “perfect security” does not exist on the Internet, and third parties may unlawfully intercept or access transmissions or private communications.

GATHERING OF PERSONAL AND PERSONAL IDENTIFYING INFORMATION

Certain visitors to Algoa Bay Council for the Aged’s website choose to interact with Algoa Bay Council for the Aged in a manner that requires Algoa Bay Council for the Aged to gather personally-identifying information. The amount and type of information gathered is dependent on the extent of the interaction. For example, we ask visitors who sign up for our services to provide a username and email address. Whereas those who engage in transactions with Algoa Bay Council for the Aged are asked to provide additional information, including when necessary the personal and financial information required to process said transactions. Such information is collected only insofar as is necessary to fulfill the purpose of the visitor's interaction with Algoa Bay Council for the Aged. ABCA does not disclose personally-identifying information other than as described within this policy. And you can always refuse to supply personally-identifying information, which will result in the fact that it may prevent you from engaging in certain website-related activities.

SURVEYS AND AGGREGATED STATISTICS

Algoa Bay Council for the Aged may also from time to time collect statistics about the visitors to its website, like monitoring those services on our website that were the most popular. Algoa Bay Council for the Aged may display this information publicly or provide it to others. However, this personally-identifying information will not be disclosed other than as described within this policy.

Surveys: Occasionally, ABCA will ask web visitors and participants to engage in surveys. Participation is completely voluntary. The information collected will be used to better the website performance, gauge donor satisfaction, and support the goals of Algoa Bay Council for the Aged.

PROTECTION OF CERTAIN PERSONALLY-IDENTIFYING INFORMATION

ABCA discloses potentially personally-identifying and personally-identifying information only to its employees, contractors and affiliated organizations that (i) need the information in order to process it on ABCA’s behalf or to provide services available on ABCA’s websites, and (ii) that have agreed not to disclose it to others. ABCA will not rent or sell potentially personally-identifying information to anyone. ABCA discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when ABCA believes in good faith that disclosure is reasonably necessary to protect the property or rights of ABCA, third parties or the public at large. If you are a registered user of ABCA’s website and have supplied your email address, ABCA may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with the organisation and our services. We primarily use www.abca.co.za to communicate this type of information. If you send us a request for example via a support email or via one of our feedback mechanisms, we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Algoa Bay Council for the Aged takes all measures reasonably necessary to protect against the unauthorized access, use of, alteration or destruction of potentially personal and personally-identifying information.

COOKIES

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. ABCA uses cookies to help identify and track visitors, the usage of the website, and their website access preferences. Visitors to the ABCA website who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the website, with the drawback that certain features of ABCA’s website may not function properly without the aid of cookies.

ADS

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by ABCA and does not cover the use of cookies by any advertisers.

PRIVACY POLICY CHANGES

Although most changes are likely to be minor, ABCA reserves the right to, at its sole discretion and without prior warning, change its Privacy Policy from time to time. ABCA therefore encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have an ABCA account, you should also check your account dashboard for alerts to these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

MAILING LIST

Algoa Bay Council for the Aged provides a separate online form to join our mailing list. The information we collect includes: name, address, e-mail address, and phone number. This information is securely stored internally and accessed only when we correspond with our mailing list periodically during the year, either via e-mail or regular mail.

OPT IN/OPT OUT:

When participating in ABCA’s activities, visitors are asked to provide their names and email addresses so that we may provide appropriate acknowledgements to donors and to provide donors/sponsors who qualify with valid tax-deductible receipts. Visitors can however remain anonymous (opt out.) Your privacy is important, and if you request to remain anonymous, your information will not be shared with organizations other than Algoa Bay Council for the Aged. To opt out of non-essential emails from Algoa Bay Council for the Aged, notify us by either calling 041 3688434 or by emailing ceo@abca.co.za or visit our offices at Algoa Bay Council for the Aged, Buffelsfontein Village, 17^th Avenue, Charlo Port Elizabeth